"If we could give World Pet Travel more than five stars, we would—without hesitation! They relocated our 12 rescued dogs from Colombia, a CDC high-risk country for dog rabies, all the way to New Hampshire.
Over five years, we rescued dogs in terrible conditions across Colombia. Twelve became family, one by one, each with a unique history and personality; some carried effects of abuse, abandonment, or malnutrition. When we returned permanently to the United States, leaving anyone behind was never an option.
But bringing even one dog from Colombia is a tremendous undertaking—now imagine that multiplied by twelve! Moving one successfully did not make the remaining eleven automatic, especially while moving our entire lives. We needed a team that prioritized their well-being, not simply transportation.
We thoroughly vetted several companies. We would not entrust our twelve to uncertainty in what we feared might be traumatic. Then we spoke with Angela! She was transparent, straightforward, compassionate, and genuinely understood our situation, timeline and unusual group of dogs from our first conversation. She never minimized the complexity or made unrealistic promises. Her confidence put us at ease: we had found the right company—and we sure had!
The relocation required four shipments, three dogs at a time, grouped by personality, age, size, energy, and friendship so they traveled with companions who made them feel safe.
World Pet Travel guided us through documents, fixing inconsistencies before they became awful surprises, and selecting each dog’s crate from measurements they taught us to take. And that was only the beginning!
After Angela helped us start, Jola managed the project. What a fantastic manager! She is resourceful, strategic, knowledgeable, patient, and exceptional at handling change. Holidays affected flights and circumstances at home changed dates. Jola calmly managed every document—especially for CDC intake—photo, question, request, and final date, including the micromanaging mind of a mom of twelve! It was complex, yet always felt under control and handled with expertise and care.
Their communication platform and protocols were fantastic! Every question, document, update, decision, and shipment history remained streamlined in one place—not scattered through emails and messages. With twelve dogs, this was invaluable.
The airplane’s cargo hold was one of our greatest fears. They showed us that with preparation, proper crates, climate-controlled flights, experienced handlers, and coordinated care, dogs can travel safely. The crates arrived months ahead so ours recognized them as safe spaces. Today, they are their little houses—the refuges they choose for “me time.” How amazing is that?
World Pet Travel coordinated Colombian export and ICA procedures, CDC requirements, flights, JFK clearance, the ARK, and transportation to our door.
Angélica and Luisa prepared each group in Colombia with extraordinary professionalism and love. The ARK team was equally kind, and Cristina cared for them during the drive to New Hampshire. No question was a hassle; everyone supported us kindly. Their responsibility continued until our dogs arrived home.
This team understood not only our worries, but Scruffy, Tania, Sunny, Sage, Lucy, Matías, Flecha, Scooby, Condesa, Bachue, Tabaco, and Diamond! Every group arrived safe and remarkably peaceful.
We loved the photos, videos, and updates from the moment they left Colombia until we welcomed them in New Hampshire. We connected with everyone. It truly was a team effort!
Angela, Jola, Angélica, Luisa, the ARK team, Cristina, and everyone behind the scenes: thank you for carrying our family safely home.
After four shipments and twelve dogs delivered to our door, World Pet Travel earned our complete trust, lifelong gratitude, and highest recommendation. They are the real deal—the BEST of the BEST! We could not have done this without you. You made it possible to bring our lives—and our whole family—home to New Hampshire with love."
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